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motel, biscuits, can, advice, lardbiscuit, eric, giant, discussion, sally, buka, steam, pulse, platform, | I did submit an online technical support form. And, days later, got back the same sort of generic advice posted gamble guides on the forum: update video drivers, etc. The next burst of advice indicated that while gamble guides Forever Worlds did need an MP3 player for its audio portions, it didn't matter which player was installed. An uninstall and reinstall of the DivX codec and DivX player (needed for running the game's cutscenes) might be in order, on the chance gamble guides that the initial install was somehow faulty. And, just to put everyone's mind to rest, the loading problems did not relate to Win98. |
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The fundamental assumption was that Forever Worlds was thoroughly tested and would perform as promised on every Windows OS from 98 and ME through 2000 and XP. Starting from this premise, any operational problem suffered by a customer must reflect a problem on the customer's system. Therefore, any technical advice would focus on diagnosing the customer's system. In short order, everyone who buka was having no luck getting Forever Worlds to load in 98, 98SE or buka ME was told to update his or her video drivers, make sure the CD was in the drive buka and not worry about virtual CD drives or CD burners. And if none of that helped, just submit an online technical support form. The first clue that TAC really wasn't offering game-specific advice is the bit about making sure the CD is in the drive. Forever Worlds installs completely to the hard drive and, since it is not copy protected, does not require a CD in the drive. |
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